Lawyer Reviews – Reader Beware!

“The first thing we do, let’s kill all the lawyers!”  Clearly, William Shakespeare was not in the midst of an ugly divorce or custody battle when he wrote those immortal words.  Had Will actually needed a divorce or custody lawyer, instead of killing them, he would have done an internet search on family lawyers and carefully read all of the reviews before considering which lawyer was represent his rights in court.

Everyone hopes that they can share the opinions of William Shakespeare and never need the assistance and guidance of a family lawyer.  What do you do however, when the unexpected happens and you are in need of someone who is going to fight for you and more importantly your children?  The decision to hire a lawyer can be one of the most impactful decisions of your life.  It is imperative that you find the best fit for you.   A savvy consumer will research websites, consider experience and read reviews.  When you read the reviews, however, you need to consider if you are reading an actual client review of an attorney or if you are reading a story of defeat, retaliation or just plain vengeance. Some clients will turn to the internet to share their opinions of the legal process and their respective attorneys.  However, many times, reviews that are written, are written by opposing parties who left the process scorn and need to seek vengeance on the attorney that made the legal process so unpleasant.

When you read a negative review, consider the author.  Is the author actually a client of the attorney?  If, in reading the negative review, it is obvious that the author is the opposing party then consider why the opposing party took the time and energy to write a negative review of the other attorney.  Sometimes the best compliment of an attorney doing his or her job comes from the other side leaving the courtroom upset.

If the negative review is written by a client, read and consider the other reviews.  Does the negative review conform to what others are saying or is the negative a review a stand alone?  There are times when a client wants a lawyer to take a position contrary her advice.  When that happens, an ethical lawyer will withdraw from the case, likely leaving the client upset.  Is the negative review written by a client who is upset that the attorney did not do what he wanted her to do?  Or, perhaps the client is upset at the amount of fees which were charged.  However, that could have been due to circumstances beyond the lawyer’s control such as a difficult client or difficult opposing counsel.  Some clients are upset at the situation itself but the lawyer is the handy target to blame.

Most people do not realize that ethical rule prohibit lawyers from responding in detail to a negative review.  Always keep in mind the old adage, there are two sides to every story.  There have been times when an attorney reads a negative review and literally screams at her computer screen, “that is not what happened at all!”  The reader of that negative review will never know the “other side” because the ethical lawyer is prohibited from sharing any details that could even remotely violate the attorney client privilege.   A savvy reader of lawyer reviews will consider the fact that there is an explanation (or even correction) to the negative review, that that explanation will never be known by the reader.

Make sure that you read all the reviews from all sources.  A client may review an attorney on AVVO, but not on Google.  Make sure that you research several review platforms (Google, Yahoo, AVVO, Yelp, Yellow Pages, etc.) to obtain a full picture of what clients are saying about your potential lawyer.  While reviews are pivotally important, you must also consider experience.  The more experienced the lawyer, the more likely he is to have a negative review or two.  It is simply the law of averages.  Do not let a negative review deter you from scheduling a consultation.   If reading a negative review gives you pause, ask the lawyer about it in your consultation.  For instance, if a negative review indicates that the lawyer was unresponsive, ask the lawyer, “what is your policy for returning phone calls and emails?”  If after reading a review, you have concerns about a lawyer being unnecessarily litigious, ask the lawyer what her policy is on settlement.

In summary, it is imperative to read attorney reviews prior to selecting an attorney.  However, it is just as important to be smart about what you read and consider the author.  Finally, never let a review stop you from consulting with a lawyer that you feel will be a good fit.  You can judge for yourself after that meeting whether you are comfortable with the lawyer after listening to what he or she has to say.

 

 

WHAT TO DO WHEN SOMEONE IS NOT FOLLOWING THE COURT ORDER IN A FAMILY ACTION

When you obtain a court order after months of litigation, sleepless nights and mountains of attorney bills, you expect that this court order will be followed.  However, what happens when your former spouse or the other parent in your matter does not follow the court order?  What are your remedies and what can you expect to happen?

If you are faced with a situation where a party is not following a court order, you may be able to file a motion to have him or her found in “contempt”.  Contempt is a legal term which means that a person is deliberately and intentionally not following a court order.  The remedy for a contempt can range from financial sanctions, jail time and attorney fees.

At the contempt hearing it is important that you have evidence supporting your claim for contempt.  For instance, if you file a contempt motion because the other parent has not reimbursed you for half of the kid’s expenses, the court is going to want to have evidence that 1) the expenses was actually incurred 2) you presented the expense and the receipt and 3) he or she refused to pay.  In this circumstance, if you file a contempt, but do not have evidence that you provided the expenses request (email, certified mail or Our Family Wizard confirmation)  the court will be unable to find that the other parent acted intentionally in not paying you.  Accordingly, he or she will not be found in contempt.    Conversely, if you have documentation of emails, letters or the like requesting reimbursement and the other parent simply refuses it is likely the court will find him or her in contempt.   A person can be found in contempt for failure to follow any court order and the evidence required to support your client will vary.  It is crucial for the success of your claim that you have all the supporting documentation before you file.

If you are successful at a contempt hearing and the court finds the other party in contempt, he or she must be granted a purge.  A purge is a set of conditions that need to be complied with in order to avoid jail time. If a purge is not met, then the other party will have to serve the jail sentence ordered at the contempt hearing.  If the purge is met, then the reason for the contempt has been alleviated and the issue is considered resolved.

Attorney fees may be awarded if you are successful with your motion.  The amount of attorney fees awarded will vary depending on the circumstances of each case, the severity of the contempt and the amount of financial damage the contempt cost you.  It is also possible that you will not receive attorney fees despite the court finding the other party in contempt.  Contempt motions can be very detailed and require evidentiary hearings.  However, it is important that you do not tolerate the non-compliance of a court order.  Meet with an attorney to discuss your options.  At Nelson, Krueger & Millenbach, we will meet with you to discuss your case and help you evaluate your options so you can determine the best course of action.  Call us at 414-258-1644 to schedule a free initial consultation or visit our website at http://www.nkmfamilylaw.com.