Lawyer Reviews – Reader Beware!

“The first thing we do, let’s kill all the lawyers!”  Clearly, William Shakespeare was not in the midst of an ugly divorce or custody battle when he wrote those immortal words.  Had Will actually needed a divorce or custody lawyer, instead of killing them, he would have done an internet search on family lawyers and carefully read all of the reviews before considering which lawyer was represent his rights in court.

Everyone hopes that they can share the opinions of William Shakespeare and never need the assistance and guidance of a family lawyer.  What do you do however, when the unexpected happens and you are in need of someone who is going to fight for you and more importantly your children?  The decision to hire a lawyer can be one of the most impactful decisions of your life.  It is imperative that you find the best fit for you.   A savvy consumer will research websites, consider experience and read reviews.  When you read the reviews, however, you need to consider if you are reading an actual client review of an attorney or if you are reading a story of defeat, retaliation or just plain vengeance. Some clients will turn to the internet to share their opinions of the legal process and their respective attorneys.  However, many times, reviews that are written, are written by opposing parties who left the process scorn and need to seek vengeance on the attorney that made the legal process so unpleasant.

When you read a negative review, consider the author.  Is the author actually a client of the attorney?  If, in reading the negative review, it is obvious that the author is the opposing party then consider why the opposing party took the time and energy to write a negative review of the other attorney.  Sometimes the best compliment of an attorney doing his or her job comes from the other side leaving the courtroom upset.

If the negative review is written by a client, read and consider the other reviews.  Does the negative review conform to what others are saying or is the negative a review a stand alone?  There are times when a client wants a lawyer to take a position contrary her advice.  When that happens, an ethical lawyer will withdraw from the case, likely leaving the client upset.  Is the negative review written by a client who is upset that the attorney did not do what he wanted her to do?  Or, perhaps the client is upset at the amount of fees which were charged.  However, that could have been due to circumstances beyond the lawyer’s control such as a difficult client or difficult opposing counsel.  Some clients are upset at the situation itself but the lawyer is the handy target to blame.

Most people do not realize that ethical rule prohibit lawyers from responding in detail to a negative review.  Always keep in mind the old adage, there are two sides to every story.  There have been times when an attorney reads a negative review and literally screams at her computer screen, “that is not what happened at all!”  The reader of that negative review will never know the “other side” because the ethical lawyer is prohibited from sharing any details that could even remotely violate the attorney client privilege.   A savvy reader of lawyer reviews will consider the fact that there is an explanation (or even correction) to the negative review, that that explanation will never be known by the reader.

Make sure that you read all the reviews from all sources.  A client may review an attorney on AVVO, but not on Google.  Make sure that you research several review platforms (Google, Yahoo, AVVO, Yelp, Yellow Pages, etc.) to obtain a full picture of what clients are saying about your potential lawyer.  While reviews are pivotally important, you must also consider experience.  The more experienced the lawyer, the more likely he is to have a negative review or two.  It is simply the law of averages.  Do not let a negative review deter you from scheduling a consultation.   If reading a negative review gives you pause, ask the lawyer about it in your consultation.  For instance, if a negative review indicates that the lawyer was unresponsive, ask the lawyer, “what is your policy for returning phone calls and emails?”  If after reading a review, you have concerns about a lawyer being unnecessarily litigious, ask the lawyer what her policy is on settlement.

In summary, it is imperative to read attorney reviews prior to selecting an attorney.  However, it is just as important to be smart about what you read and consider the author.  Finally, never let a review stop you from consulting with a lawyer that you feel will be a good fit.  You can judge for yourself after that meeting whether you are comfortable with the lawyer after listening to what he or she has to say.

 

 

Why All Divorce Lawyers Aren’t the Same… and Why it Matters to You

If you are just starting the process of a divorce, you might be feeling a bit overwhelmed and frustrated. Your first impulse might be to find a great divorce lawyer with reasonable fees who can help you through the process and just get started right away.

That’s understandable, but it can also lead to big problems later.

Navigating the legal framework of a divorce is a lot more complicated than filling out forms, and there are many different ways to approach the process. Even the best divorce lawyers can have very different strategies and methods. More than that, working with one or the other can entail big differences in costs, stress, and even damage to your future relationships with your ex-spouse and children.

To put it another way, not all divorce lawyers are the same, and the differences are important to understand. Here are a few things to keep in mind:

Divorce attorneys can have very different strategies

Some divorce lawyers are great at protecting assets, while others are experts in securing things like child custody and placement. To find the right match for your situation, consider what your biggest priorities are, and then try to find divorce attorneys who have matching experience. Once you meet with them, get a sense of what their legal strategy is like, and how that might affect your divorce proceedings.

It’s important to agree with your divorce lawyer’s negotiation style

Although there will undoubtedly be attorneys acting as middlemen, your divorce lawyer is essentially helping you to negotiate against your former spouse. That can be an emotionally draining process, and one that leads to poor decisions if it isn’t handled properly. For that reason, it’s important that your divorce lawyer have a negotiation style (no matter how aggressive or consolatory) that you agree with and support.

You may want a divorce lawyer with trial experience

Once things go to a courtroom, the entire dynamic of a divorce proceeding can change, and you’ll want a divorce attorney who’s comfortable in that environment. A divorce lawyer with trial experience will know how to manage emotions, make a favorable impression of the judge, and generally ensure that your best case is being put forward.

You don’t want to have a personality conflict with your divorce lawyer

You don’t have to like your divorce lawyer, but it is a good idea to choose one who doesn’t have a personality that clashes with your own, or one who doesn’t seem sympathetic to your situation. Whatever the outcome of your divorce proceedings are, it’s likely that they’ll continue to affect you for a very long time to come, so don’t partner up with a divorce attorney who doesn’t seem like a good match for your personality.

New clients are often surprised at the big differences that can exist between different divorce lawyers and the types of cases they handle. It might seem like a lot to take in at a particularly difficult and stressful time, but finding the right attorney for you is the first step toward a fast, efficient, and favorable divorce proceeding.

Are you looking for a great divorce lawyer to represent you? Call our office at 414-258-1644 to arrange a consultation today.  For more information, see Nelson, Krueger & Millenbach, LLC.